Plumbing & HVAC Services in Northern New Jersey — Rescue Plumbing & HVAC Services, Paterson NJ

24/7 Emergency Dispatch — (866) 737-2830
License #PL-042198 · Bonded · Insured
Need more detail? Full service pages with pricing & FAQs
Plumbing Services · NJ Licensed

WATER WHERE
IT SHOULDN'T BE?
WE FIX THAT.

Burst pipes. Leaking joints. Sewage backups. Frozen lines. We're the only call you need to make. NJ-licensed master plumbers, fully stocked trucks, and on-site within 90 minutes — guaranteed.

12,847
Plumbing jobs completed
90 min
Average response time
4.9★
From 1,200+ reviews
⚠️ The cost of waiting
Damage doubles
every 24 hours.
Every minute a leak goes untreated, repair costs grow. The average ignored leak costs $14,000 in 30 days.
$0
Estimated damage if untreated for 24 hrs
  • 💧
    Pinhole pipe leak (untreated)
    $2,400
  • 🚿
    Slow drain backup
    $1,800
  • 🌊
    Burst pipe + flooding
    $8,000+
  • 🔧
    Same problem fixed by Rescue
    $129–249
🚨
Pipe burst right now? Don't read more — call.
Real dispatcher answers in <20 seconds · Tech assigned before you hang up
📞 (866) 737-2830
What we fix

EVERY PROBLEM
BEHIND YOUR WALLS.

If it carries water, gas, or sewage — we work on it. Residential. Commercial. Old houses with cast iron, new builds with PEX. Twelve thousand jobs of practice and counting.

💥
Burst Pipe Repair
Frozen winter pipes, corrosion blowouts, joint failures. We reroute, repair, or replace — fast.
Emergency
💧
Leak Detection
Acoustic & thermal imaging finds hidden leaks behind walls without breaking drywall first.
Diagnostic
🚿
Faucet & Fixture
Drips, mismatched flows, low pressure. Brand-name fixtures installed, repaired, or upgraded.
Same-day
🚽
Toilet Repair
Constant running, weak flush, broken seals, leaking bases. Repair or full replacement.
$129+
🌡️
Water Heater
Tank install & replacement, anode swaps, sediment flushing, T&P valve service. Same-day on most.
40-80 gallon tanks
🌊
Sump Pumps
Basement flooding protection. Install, replace, battery backup systems for total safety.
Storm-ready
⚠️
Gas Lines
Leak repair, new line install, appliance hookup. NJ-licensed gas-certified plumbers only.
Licensed
🏠
Repipes
Whole-house repipes for older homes. Cast iron and galvanized to copper or PEX. Free estimates.
Free quote
How it works

FROM CALL
TO FIXED, FAST.

A homeowner-friendly process designed to remove every "what about…?" from your head. Same flow for every job, big or small.

1
Call Us
0:00 – 0:30
Real dispatcher picks up. Quick triage of the issue. No menus, no hold music.
2
Tech Dispatched
0:30 – 90 min
Nearest available licensed plumber assigned. You get name, photo, GPS link via text.
3
On-Site Diagnosis
~15 min
Tech inspects, identifies the root cause, and explains it in plain English.
4
Flat-Rate Quote
Before work
Written upfront price. You approve. No surprises after the fact, ever.
5
Fix + Warranty
Same visit
94% of jobs done first visit. 1-year parts & labor warranty starts immediately.
Live Estimate

SEE YOUR PRICE
BEFORE WE ARRIVE.

No phone calls, no waiting. Pick your situation and get an instant estimate range. Final flat-rate quote always confirmed on-site before any work begins.

Service type
Urgency
Standard
Property age
30 yr
Add-ons
Pipe insulation +$40
Camera inspection +$65
Same-day rush dispatch +$120
Your estimated total
$180
Range: $155$215
Light jobHeavy job
Includes: diagnostic, parts, labor, cleanup, and a 1-year workmanship warranty. No service call fee. No overtime markup.
📞 Lock In This Price
Real Jobs

BEFORE.
AFTER. BACKED.

Drag the handle to see what we walked into versus what we left behind. Every job photographed before-and-after — that's the standard.

DAMAGE
✓ FIXED RESCUED
Before
After
📍 Paterson, NJ · Single-family home
Burst Kitchen Supply Line
Homeowner woke up to flooding under the kitchen sink. We arrived in 47 minutes, isolated the line, replaced the corroded copper section with new Type-L, and pressure tested. Damage stopped at the cabinet base.
47 min
Arrival time
$245
Total cost
Reviews from real customers

WHAT OUR
NJ NEIGHBORS SAY.

4.9 stars across 1,200+ reviews on Google, Yelp, and HomeAdvisor. Here's a recent batch — all verified, none cherry-picked.

★★★★★
"Pipe burst at 11pm. They picked up immediately, dispatcher was kind, tech (Mike) showed up at 12:15am with everything he needed. Job done by 2am. Felt like calling a friend."
MT
Maria T.
Clifton · Aug 2024
Google
★★★★★
"Hot water heater died on a Saturday. Three other companies wanted to charge weekend rates. Rescue charged what they would on Tuesday and had me back to hot showers same day."
JP
James P.
Wayne · Sep 2024
Yelp
★★★★★
"Got 4 quotes for a repipe on our 1958 house. Rescue wasn't cheapest by $400, but the only one who walked through every wall with me first. Worth it. Project on time, no surprises."
RK
Robert K.
Hackensack · Jul 2024
HomeAdvisor
★★★★★
"Slow drain that I thought was simple. Turned out to be a roof vent issue — three other plumbers missed it. Rescue's tech traced it in 20 minutes."
DL
Dana L.
Paterson · Oct 2024
Google
★★★★★
"They quoted $189 over the phone. Final invoice was $189. In this industry that's rare. I'll be calling them for everything from now on."
SC
Sarah C.
Bloomfield · Nov 2024
Google
★★★★★
"As a first-time homeowner I was nervous. Tech took the time to show me where the main shutoff was, what the pressure regulator does, and why my old pressure was too high. Education + service."
AB
Alex B.
Newark · Aug 2024
Yelp
Common questions

QUESTIONS
WE GET A LOT.

Don't see what you're looking for? Call us — we like talking shop. (866) 737-2830, real human, any hour.

+
How fast can you actually arrive?
For emergencies in our core area (Passaic, Bergen, Essex), our average is 47 minutes door-to-door. We guarantee 90 minutes or take $50 off your bill — no questions asked. Outer counties (Morris, Hudson) average 60–90 min depending on traffic.
+
Do you charge a service or trip fee?
No. Period. We don't charge to come out, diagnose, or quote. Many competitors charge $79–$129 just to show up. We don't. You only pay if you approve the work.
+
Are your prices flat-rate or hourly?
Always flat-rate. We give you a written upfront price before any tools come out. If a job runs longer than expected, that's our problem — not yours. The price you approve is the price you pay.
+
What if my problem can't be fixed today?
Our trucks carry 90% of common parts, so 94% of jobs are completed on the first visit. For specialty parts (custom fixtures, oversized water heaters), we schedule a return visit within 24–48 hours at no additional dispatch fee.
+
Do you work on commercial properties?
Yes — restaurants, offices, multi-family, retail. Commercial work runs through our Commercial Services division with priority dispatch and dedicated commercial techs. See commercial page for details.
+
What's covered by your warranty?
1 year on parts and labor for all repair work. Installations get longer (2 years on water heaters, 5 years on full repipes). If anything we did fails — even partially — we come back and fix it for free. No deductible.

DON'T WAIT FOR
IT TO GET WORSE.

Every hour of delay turns a $180 fix into a $1,800 disaster. We're already on the road. Tell us what's wrong.

NJ Licensed #PL-042198 $2M Liability Insurance 1-Year Warranty BBB A+ Rated
Need more detail? Full service pages with pricing & FAQs
HVAC · NATE Certified ·🔥

WHEN YOUR HOME
CAN'T COOL.
CAN'T HEAT.
WE BALANCE IT.

NATE-certified technicians. Trucks stocked with 90% of replacement parts. Furnace dead at midnight or AC down on the hottest day of summer — most repairs are same-visit.

8,400+
HVAC jobs completed
90%
First-visit fix rate
10 yr
Install warranty
Live Demo · Try It
Climate Control
72°
IDLE
Outside: 38°F · System runtime: 0 min
🌡️
Furnace dead in winter? AC down in summer? We dispatch tonight.
90% of repair parts stocked on every truck · Same-visit fix on most jobs
📞 (866) 737-2830
What we service

EVERYTHING THAT
MOVES AIR & HEAT.

Residential, commercial, new install or 30-year replacement. We touch every system out there — central air, heat pumps, furnaces, boilers. NATE-certified work, with a 10-year warranty on installs.

❄️
Central AC Repair & Install
Diagnostic, recharge, condenser repair, evaporator replacement, full system installs from 13–22 SEER.
  • Capacitor & motor replacement
  • Refrigerant leak detection
  • SEER 16+ high-efficiency units
From
$89 diag.
🔥
Furnace Repair & Service
Pilot ignition, blower motor, heat exchanger, ignitor, gas valve. Annual tune-ups that prevent winter failure.
  • Gas, oil & electric furnaces
  • Annual safety inspection
  • Heat exchanger replacement
From
$119 visit
♻️
Heat Pump Service
Single units that heat AND cool. Excellent for NJ winters down to 5°F. Lower bills, lower carbon, federal rebates available.
  • Cold-climate heat pumps
  • $2,000+ federal tax credit
  • Up to 50% lower bills
Install from
$5,200
🪟
Heat & cool individual rooms or whole house — without ductwork. Quiet, efficient, and zoned.
  • 1–8 zone systems
  • Ideal for additions & older homes
  • Mitsubishi, Daikin, LG dealers
Install from
$3,800
♨️
Boiler & Hydronic
Gas & oil boilers, radiator balancing, baseboard heat, radiant floor systems. Common in older NJ homes.
  • Cast iron & high-efficiency
  • Pilot, igniter, valve service
  • Full system replacement
From
$119 visit
📐
Ductwork & Air Quality
Leak sealing, redesign, new runs, vent balancing. Filtration, UV purifiers, humidifier and dehumidifier integration.
  • Aeroseal duct sealing
  • HEPA & UV-C filtration
  • Humidity & airflow balancing
From
$249
Estimate

SIZE YOUR
SYSTEM, SAVE ON BILLS.

An oversized system is the #1 cause of NJ HVAC failure. Let our sizing calculator find the right BTU range and estimate annual savings versus your current setup.

System type
Home size
2,200 sq ft
System age (current)
14 yr
Add-ons
Smart thermostat
Nest, ecobee, Honeywell
UV-C air purifier
Allergens & viruses
Aeroseal duct sealing
~30% efficiency boost
Estimated install cost
$7,200
Range: $6,200$8,400
⚡ Estimated annual savings
$680 / year
vs. running your current 14-year-old system
📞 Get Free On-Site Quote
Compare service tiers

PICK YOUR
PROTECTION.

From one-time repair to full annual coverage. The Premium tier saves most homeowners over $400 in year one.

Basic Tune-Up
Pay per visit
$129
Per visit, billed at service
  • Annual system inspection
  • Filter replacement
  • Coil cleaning
  • Priority dispatch
  • Repair discounts
  • No service call fee
Book Service →
Total Comfort
Concierge tier
$39/mo
Or $399/year
  • Everything in Premium
  • 25% off all repairs
  • Same-day dispatch guarantee
  • Free thermostat upgrade
  • Air quality assessment
  • Replacement priority program
Upgrade to Total →
☀️
Summer Ready Tune-Up
May through August our AC techs run a 21-point inspection: refrigerant levels, coil condition, capacitor health, airflow, drain line clearing. Catch issues before July humidity arrives.
21-pt
Inspection points
$129
Standard tune-up
🔥
Winter Heating Check
October through December — full furnace and boiler safety inspection. Heat exchanger crack test, CO check, ignition cycle verification, blower amp draw, gas pressure measurement. Don't get caught with no heat at 2am.
25-pt
Heating safety check
$129
Standard inspection
From our customers

REAL HOMES.
REAL RESULTS.

A few recent reviews from NJ homeowners — heating, cooling, and everything in between.

★★★★★
"AC died on the hottest July day. They were here in 65 minutes, diagnosed a bad capacitor, fixed it on the spot. $185 — done. Two other companies wanted to replace the whole condenser for $4,200."
DS
David S.
Wayne · Jul 2024
Google
★★★★★
"Replaced our 30-year furnace with a heat pump. Tax credit covered $2,000. First winter bill: $94. Last year same month with the old furnace: $312. Best investment I've made on this house."
PK
Priya K.
Hackensack · Jan 2025
Google
★★★★★
"Heat pump install in our finished basement — quiet, fast, and the tech walked me through how to use the thermostat. They cleaned up so well I had to look for evidence they'd been there."
JR
Jenny R.
Paterson · Sep 2024
Yelp
Common questions

HVAC QUESTIONS
WE GET WEEKLY.

Don't see what you need? (866) 737-2830 — real human, anytime.

+
How long does a typical HVAC install take?
Most central AC and furnace replacements: 1 day. Heat pump installs: 1–2 days. Whole-home heat pump with multiple zones: 2–4 days. Ductwork modifications add 1–2 days. We give you a confirmed timeline before signing.
+
Should I repair my old system or replace it?
The 50% rule: if a single repair costs more than 50% of replacement, replace it. Also consider age — a system over 15 years old burns ~30% more energy than a new high-efficiency model. We give you the honest math before you decide.
+
Do heat pumps work in NJ winters?
Yes — modern cold-climate heat pumps work down to 5°F efficiently. We pair them with a backup heat strip or auxiliary furnace for the rare deep-cold week. Most NJ homeowners save 30–50% on heating costs.
+
What rebates and tax credits are available?
Current federal Inflation Reduction Act offers up to $2,000 tax credit for heat pumps, plus $1,200 for high-efficiency furnaces. NJ's Clean Energy Program adds rebates of $500–$2,000 on top. We help with all paperwork.
+
Can I switch from oil to gas (or to electric)?
Yes, and it's increasingly common in NJ. Oil-to-gas conversions typically pay back in 4–7 years. Oil-to-heat-pump can pay back in 6–9 years with rebates. We do free in-home consultations to map out the math.
+
What's covered by your install warranty?
10-year warranty on parts (manufacturer-backed) and 5 years on labor for all installs. Annual tune-ups required to keep coverage active. Anything that fails — even partially — we come back. Free.

DON'T FREEZE.
DON'T BURN.

Whether it's an emergency or a planned replacement, we get it right the first time. Same-visit fix on most repairs. 10-year warranty on every install.

NATE Certified 10-Yr Install Warranty Energy Star Partner $0 Service Call
Drain Cleaning · Camera-Guided

CLOG. SLOW DRAIN.
SEWAGE BACKUP.
CLEARED.

4,000-PSI hydro-jetting. HD video inspection. Mainline augers up to 200 feet. We don't guess — we look. We don't push — we clear. Most drains opened in 30 minutes flat, with 90-day warranty against re-clog.

4,000 psi
Hydro-jet pressure
200 ft
Camera reach
90 day
Re-clog warranty
📹 Live Drain Cam · Demo
DEPTH: 0.0 ft
REC ●
00:00:00
CAM-1
SCANNING…
Pipe ø
4 in
Material
Cast Iron
Status
BLOCKED
🚽
Sewage backing up? Toilet overflowing? Don't wait.
Sewage backups cause $7K+ in damage in under 2 hours · We dispatch in under 60 minutes
📞 (866) 737-2830
Diagnostic tool

TELL US YOUR
SYMPTOMS, GET A DIAGNOSIS.

Pick what you're seeing and where. We'll match it against 12,000+ past jobs and tell you the most likely cause, the right method, and the price range — before we even pick up the phone.

What are you experiencing? (Pick all that apply)
Drain location
Severity assessment
MinorModerateCritical
⚠ Moderate Issue
Likely partial blockage
Based on your symptoms, you likely have a partial obstruction in the kitchen drain trap or branch line. Common causes: grease buildup, food scraps, or soap residue. Easy to clear with snake or hydro-jet.
⚙ Recommended method
  • Cable snake to break up obstruction
  • Camera inspection to verify clear pipe
  • Enzyme treatment to prevent recurrence
$189
range: $149–$259
📞 Schedule This Job
How we clear

THREE METHODS.
RIGHT TOOL FOR THE JOB.

Not every clog needs a hydro-jet. A simple snake handles most kitchen drains — but a tree-root invasion in your sewer line needs serious horsepower. We pick the right tool, never upsell.

🔧
Cable Snake
Best for kitchen, bath
▸ MECHANICAL ACTION
Power level25%
Motorized cable with a cutting head breaks up soft blockages — soap, hair, food. Reaches up to 100 feet of branch line.
  • Most kitchen and bath drains
  • Soft blockages (grease, hair)
  • Quick — 15–30 min average
$149 – $249
📹
Camera Inspection
Diagnose before you fix
▸ HD VIDEO · LED · LOCATOR
Inspection depth200 ft
HD video shows you exactly what's happening inside. Locate breaks, root intrusions, bellies, and offsets. We send you the recording.
  • See breaks, cracks, roots
  • GPS-locate damage
  • Recording sent to you
$185 – $295
Watch the work

CROSS-SECTION VIEW:
HOW HYDRO-JETTING WORKS.

A quick visual tour of what happens inside your pipe. Click through each step to see how a 30-year-old grease-clogged sewer line gets restored to bare metal.

STEP 1 OF 4
Pipe Inspection
Before any work, we send a camera through to see what we're dealing with. This pipe shows decades of grease coating reducing the 4-inch diameter to less than 1 inch.
Every type of drain

WE CLEAR
ALL OF THEM.

Whatever you've got, we work on it. Quick reference on common drain types and starting prices.

🍽️
Kitchen Sink
Grease, food, soap. The most common drain we clear. Snake or jet depending on severity.
From$149
🛁
Bathtub & Shower
Hair, soap scum, body oils. Often combines with slow drainage in adjacent fixtures.
From$159
🚽
Toilet Clog
Auger or removal & manual clear. Includes diagnosis if recurring (could be vent or main).
From$179
🌊
Main / Sewer Line
Tree roots, scale, full house backup. Heavy hydro-jet + camera inspection standard.
From$385
⬇️
Floor Drain
Basement, garage, laundry room drains. Often dry-trap issues mistaken for clogs.
From$169
👕
Laundry / Standpipe
Lint and detergent buildup. Surprisingly common cause of basement floods.
From$179
🏢
Commercial Grease
Restaurant lines, kitchen exhaust drains. Heavy-duty jetting + grease trap service.
From$489
🌳
Tree Root Removal
Roots in clay or cast iron sewer. Cutting heads + jet + foaming root treatment.
From$495
Cleared & happy

RECENT RESCUES.

A small sample from the last few months — kitchen, sewer, mainline.

★★★★★
"Sewage backed up into our basement at 9pm Sunday. Other places said Tuesday earliest. Rescue's tech was here at 10:30pm with a hydro-jet, found tree roots, and had us flowing again by midnight. The video he showed me was wild."
RH
Rachel H.
Clifton · Oct 2024
Google
★★★★★
"Three other companies tried snaking my kitchen drain over two years — kept clogging. Rescue's tech ran a camera, said 'oh, you've got a 25-foot grease coating,' jetted it back to bare metal. Two years later, still flowing perfect."
TC
Thomas C.
Paterson · Aug 2024
Yelp
★★★★★
"Loved that they sent me the video file of my sewer line. I was buying the house and used it as part of my negotiation. Saved me $4,500 off the asking price."
MV
Marcus V.
Wayne · Sep 2024
Google
Drain questions

YOU ASK,
WE ANSWER.

Real questions from real customers. Don't see yours? Call (866) 737-2830.

+
Will hydro-jetting damage my pipes?
Not when done correctly. Modern hydro-jetting uses variable pressure matched to pipe material and condition. We always camera-inspect first to assess pipe integrity. Cracked or compromised pipes get a different approach. We've never damaged a pipe in 12,000+ jobs.
+
How often do drains need cleaning?
Most homes never need it — proper habits prevent buildup. But if you have frequent slow drains, mature trees over your sewer line, or a 50+ year-old cast iron system, an annual or biennial preventive cleaning is wise. Restaurants typically need quarterly grease line service.
+
Are chemical drain cleaners (Drano, etc.) bad?
Yes. They damage pipes (especially older cast iron and PVC), they don't work on real clogs, they're dangerous if pipes burst, and they make our job harder & more expensive when we have to deal with caustic residue. Use enzyme-based products or just call us.
+
What's the 90-day warranty cover?
If the same drain clogs again within 90 days from the same cause, we come back and clear it free. No catch. This applies to cleared drains, not pre-existing issues like collapsed pipes or root problems we identified during the original visit.
+
Do you offer camera inspection without cleaning?
Yes — common before home purchases or after recurring problems. We send the recording to you (USB or cloud link) so you can keep it for insurance or real estate use. Standalone inspection: $185–$295 depending on access and length.
+
My sewer line has tree roots — can it be fixed without digging?
Often yes. Hydro-jet + cutting head removes existing root mass; we follow with foaming root treatment that kills regrowth without harming the tree. Severe cases (collapsed pipe, major offset) may need spot dig or trenchless pipe lining — we'll show you on camera and explain options.

DON'T JUST HOPE
IT GOES AWAY.

A slow drain today is a sewage flood tomorrow. Get a real diagnosis from someone who can actually see what's down there.

4,000-PSI Hydro-Jet 90-Day Re-Clog Warranty Video Sent to You $0 Service Call
Section 04 · Commercial Operations

We keep your business running.

Restaurants. Office towers. Warehouses. Retail. When a clogged main or failed boiler shuts you down, every minute is revenue. We respond in under 60 minutes — guaranteed by contract.

Live Operations System Active
847
Active Contracts
38min
Avg Response
99.4%
Uptime SLA Met
22/24
Trucks Deployed
Tier 1 SLA ● 60 MIN
Tier 2 SLA ● 2 HRS
Last Dispatch 11:42 PM
Today's Tickets 47 / 47 RESOLVED
01 / Industries Served

Built for your trade.

Every industry has its quirks. Restaurants need grease traps cleared during prep, not closed. Hospitals need biohazard-rated crews. We've built specialized teams for each vertical we serve — no generalists, no learning on your dime.

RT
Restaurants & Hospitality
Grease trap service, hood cleaning prep, dishwasher hookups, walk-in cooler line repairs.
  • Off-hours scheduling
  • Health-code compliant
  • Grease trap manifests
324 Active Restaurants
OF
Office Towers & Class A
Riser repairs, mechanical room maintenance, restroom rehabs, after-hours emergency.
  • COI on file
  • Tenant-friendly crews
  • Riser water shutoff coordination
182 Buildings Serviced
RX
Healthcare & Medical
Medical gas line work, sterile environment compliance, biohazard cleanup, autoclave hookups.
  • OSHA-compliant crews
  • Biohazard certified
  • Medical gas certified
47 Medical Facilities
WH
Warehouses & Industrial
Floor drain systems, eye-wash stations, large-bore drain mains, industrial water hookups.
  • Forklift access aware
  • Heavy-duty equipment
  • Trench drain experts
94 Industrial Sites
RE
Retail & Mall
Fixture replacement, restroom maintenance, food court grease, turnover renovations.
  • Mall management compliant
  • After-hours work
  • Multi-store rollouts
156 Retail Locations
SC
Schools & Education
Locker room rehabs, science lab plumbing, cafeteria service, summer renovation work.
  • Background-checked crews
  • Summer rapid renovation
  • Lead-safe certified
23 School Districts
HT
Hotels & Lodging
In-room repairs, laundry hookups, pool/spa plumbing, kitchen and banquet support.
  • Guest-discreet crews
  • Weekend response
  • Full-property contracts
38 Properties
PR
Property Management
Multi-unit residential, common-area systems, unit turnovers, capital improvements.
  • Tenant work order portal
  • Bulk pricing
  • Cap-ex planning
2,400+ Units
01.5 / Trusted Equipment

Every major HVAC brand — factory authorized.

Rheem Pro Partner — our featured manufacturer with deepest in-house experience and best pricing. Premier dealer status with Lennox and Carrier. Authorized service partners with Trane, Bosch, and Google Nest. Full OEM parts inventory on every truck so warranty work and emergency repairs happen the same day, not next week.

Our Featured Manufacturer · Pro Partner
Rheem® Pro Partner · Factory Authorized Service Provider

Rheem is the brand we know inside and out — deepest in-house experience, best pricing, full Prestige-Series product line on every truck.

10-Yr Parts & Compressor Warranty
Same-Day OEM Parts on Every Truck
$0 Diagnostic with Repair
Rheem Prestige Series high-efficiency heat pump
Prestige Series · High-Efficiency Heat Pump
Premier Dealer · Factory Authorized
LENNOX ®
Carrier turn to the experts
TRANE IT'S HARD TO STOP A TRANE.®
nest ®
BOSCH ®
We also install & service
American Standard
Bryant Factory Authorized Dealer
York
Goodman AIR CONDITIONING & HEATING
02 / Service Contracts

Three tiers. Zero surprises.

Every contract is a fixed monthly fee with locked rates for emergency work. No after-hours premiums. No travel charges within our service area. No nickel-and-diming on materials.

Operate
Essential maintenance
$485/mo
12-month minimum · billed quarterly
  • Quarterly inspection visits
  • Discounted hourly rate ($95/hr)
  • 4-hour response SLA
  • Annual backflow testing
  • Drain line video on demand
  • Priority dispatch
  • Dedicated account manager
Configure →
Total
All-inclusive ops
$2,950/mo
24-month term · billed monthly
  • Bi-weekly walkthroughs
  • All labor included (cap: 80hr/mo)
  • 60-minute response SLA
  • Full HVAC + plumbing coverage
  • Materials at cost (no markup)
  • Hyper-priority dispatch
  • Dedicated 2-tech crew on-call
  • Quarterly business reviews
Configure →
03 / Response Guarantees

SLA backed by contract.

When we say 60 minutes, we mean 60 minutes from your call to a tech walking through your door. Every contract includes financial penalties payable to you if we miss our committed response time.

99.4%
SLA Met (Last 12 Mo)
$2.4K
Avg Penalty Paid Out
Response Time by Tier Last 90 Days
Total
42 min avg
Fortify
1h 12m
Operate
2h 34m
Walk-in
4h 18m
04 / Fleet & Coverage

24 trucks. One ZIP.

Our fleet stays inside the service area. No trucks dispatched from 90 minutes away. No "we'll get someone there tomorrow." Every truck stocked with the parts most likely to fix the most common 80% of commercial calls on first visit.

24
Service Trucks
52k
Parts in Inventory
87%
First-Visit Fix Rate
24/7
Dispatch Hours

Live Fleet Status

● Updated 2 min ago
Unit
Status
Tech / Crew
Current Job
Location
ETA
TR-12
Active
Carlos M. + Tony R.
Restroom rehab
Clifton, NJ
2h 14m
TR-08
Active
Marcus J.
Boiler repair
Paterson, NJ
45 min
TR-15
Enroute
Diego S. + Kevin O.
Grease trap pump
Wayne, NJ
12 min
TR-21
Active
Frank L.
Hydro-jet drain
Hackensack, NJ
1h 50m
TR-04
Standby
Available
Haledon HQ
Ready
TR-19
Enroute
Mike H.
HVAC compressor
Lyndhurst, NJ
28 min
TR-02
Active
Joe P. + Anna K.
Riser repair
Newark, NJ
3h 20m
TR-11
Standby
Available
Haledon HQ
Ready
05 / Case Study

When the basement flooded.

A 47-unit luxury rental had a sewer main collapse on a Sunday at 2 AM. Tenant calls were stacking. The property manager called us at 2:34 AM. We had two trucks, three techs, and a hydro-vac on site by 3:18 AM. Here's how it played out.

Multi-Family / Emergency RESCUE SEWER MAIN RESOLVED 3H 47M
Riverside Lofts · Property Mgmt

2 AM sewer collapse, fully restored before breakfast.

They had two trucks dispatched within minutes. By the time I got to the building, they'd already isolated the line and started the bypass. We didn't lose a single tenant.
44m
Response Time
3h 47m
Total Resolution
0
Tenants Displaced
Property
47 Units · Class A
Issue
Cast Iron Main Collapse
Date
March 2026
06 / Contract Builder

Configure your coverage.

Get a real, binding monthly quote in under 60 seconds. Pick your tier, your add-ons, your facility size — see the price live. Lock it in or save it for review.

Build Your Plan

Service Tier FORTIFY
Facility Size MEDIUM
Industry OFFICE
Add-Ons 2 SELECTED
Quote Summary REV. 1
Fortify Tier$1,295.00
Office × 1.0
Medium × 1.0
HVAC Coverage$395.00
Backflow Testing$125.00
Monthly Total
$1,815/mo
Lock In This Quote →

No payment until contract signed

07 / Active Clients

Trusted across the region.

Names you'd recognize, names you wouldn't — the constant is consistency. Some have been with us since we opened our doors in 2008.

Riverside Lofts Paterson Medical Wayne Plaza North Jersey Towers The Steel Works Clifton Commons Lyndhurst Industrial Hackensack Health Garden State Mall Newark Tech Park
Riverside Lofts Paterson Medical Wayne Plaza North Jersey Towers The Steel Works Clifton Commons Lyndhurst Industrial Hackensack Health Garden State Mall Newark Tech Park

We manage 2,400 units across 14 properties. Rescue is the only vendor I've never had to chase. Their dispatch portal shows me ticket status in real time. I sleep better.

Patricia Vasquez
Director of Operations
Northstar Property Group
Client since 2014

A frozen sprinkler main on Christmas Eve. They had a crew on site in 47 minutes, working through the holiday. Saved my insurance from a six-figure claim. Worth every penny of our contract.

David Kowalski
Facilities Director
Wayne Plaza Office
Client since 2019

We run 12 restaurants. Health inspections are existential. Rescue's preventive program means I haven't had a plumbing-related citation in four years. Their grease trap manifests are inspector-ready.

Maria Chen
VP Operations
Skyline Restaurant Group
Client since 2017

Switched to Rescue after our previous vendor missed an SLA on a Saturday. Rescue paid out $3,200 the first time they missed one. Honest. Direct. They eat their own contracts.

James O'Brien
Building Manager
North Jersey Towers
Client since 2022
08 / FAQ

Common questions.

What if you miss the SLA window? +
Every contract has a financial penalty schedule built in — typically 25-50% of one month's contract value, payable as a credit on your next invoice. We've paid out 11 SLA penalties in the last 12 months. We'd rather pay than miss, but we honor the contract either way.
Are after-hours calls extra? +
Not on Fortify or Total tiers. The contract rate is the rate — 2 PM Tuesday or 3 AM Sunday. On the Operate tier, after-hours work is billed at the discounted rate, not premium. No surge pricing, no holiday rates.
Do you carry your own COI? +
$5M general liability, $2M auto, $1M workers' comp. We can issue COIs to landlords, GCs, or property managers same-day. Additional insureds added on request at no charge.
Can we add or change services mid-contract? +
Anytime. Add-ons can be added month-to-month with 30 days notice. Tier upgrades are immediate. Tier downgrades wait until renewal. We won't penalize you for needing more or less coverage as your business changes.
What's the cancellation policy? +
90-day notice during the term, no fees. After 12 months, month-to-month with 30-day notice. We don't believe in handcuffs — if we're not earning the contract, we shouldn't keep it.
Do you handle multi-state portfolios? +
Currently NJ, NY, and eastern PA only. We don't subcontract or franchise — every job is done by our own crews on our own trucks. Quality control is the whole point.

Stop chasing vendors.

Get one number. One bill. One crew that knows your building. Schedule a 15-minute walkthrough — we'll quote your contract on the spot.

Need more detail? Full service pages with pricing & FAQs
Premium Installation Division · Est. 1998

Built to last outlast.

New installs, full system replacements, and major upgrades — engineered with manufacturer-grade specs and finished by master technicians. Every install is permitted, inspected, and warrantied.

2,847
Installs Completed
10yr
Workmanship Warranty
100%
Permit & Inspection
Sample Spec — HVAC System · Rheem REV. 04
// OUTDOOR // INDOOR CONCRETE PAD RHEEM DISC. SUCTION 7/8" LIQUID 3/8" A-COIL BLOWER SUPPLY PLENUM → SUPPLY ← RETURN 35" 52"
Model: RA1748AJ1NA
Capacity: 4 Ton
SEER2: 15.2
Refrig.: R-454B
// We install
Tank Water Heaters Boiler Replacements Furnace Upgrades AC Condensers Heat Pumps Sewer Line Replacements Whole-House Repipes Sump Pumps Gas Line Extensions Tank Water Heaters Boiler Replacements Furnace Upgrades AC Condensers Heat Pumps Sewer Line Replacements Whole-House Repipes Sump Pumps Gas Line Extensions
Installation Catalog

What We Build

From single-fixture replacements to full mechanical retrofits — every job spec'd, permitted, and finished to manufacturer standard.

// 01

Tank Water Heaters

40, 50, 75, and 80-gallon tanks. Gas, electric, or hybrid heat pump models. Reliable hot water with proven longevity and lower upfront cost.

  • Rheem · Bradford White · A.O. Smith
  • Same-day swap on standard sizes
  • Old unit haul-away included
Get Estimate
// 02

Boiler Systems

High-efficiency condensing boilers for hydronic heat. AFUE up to 96%, modulating burners, smart controls.

  • Steam or hot water
  • Zoned controls included
  • 10-year heat exchanger warranty
Get Estimate
// 03

AC & Heat Pumps

Central air, heat pump, and high-efficiency heat pumps. SEER 16-22 systems with smart thermostats included.

  • Carrier · Trane · Mitsubishi
  • Manual J load calculations
  • Federal tax credits eligible
Get Estimate
// 04

Sewer & Water Lines

Full lateral replacement using trenchless pipe-bursting or traditional dig. PVC, PEX, copper, or HDPE.

  • Permits + inspection coordinated
  • Camera-verified completion
  • 50-year pipe warranty
Get Estimate
// 05

Sump & Ejector Pumps

Basement waterproofing systems with battery backup, smart alerts, and dual-pump redundancy for flood-prone homes.

  • 1/3 to 1 HP cast iron pumps
  • WiFi monitoring included
  • French drain integration
Get Estimate
// 06

Gas Line Work

New gas line runs, extensions, and meter relocations. CSST flex line or black iron — pressure tested + tagged.

  • Master gas license #G-1842
  • Utility coordination handled
  • Leak detection + tagging
Get Estimate
Install Workflow

From Quote to Cleanup

Six structured phases. No surprises, no scope creep. We tell you exactly what's coming and when.

1
Site Survey
DAY 0 · FREE
Master tech walks the site, measures, photographs, and discusses options.
2
Engineered Quote
48 HOURS
Itemized proposal with model numbers, labor hours, and rebate paperwork.
3
Permits Pulled
3-5 DAYS
We file with the township and coordinate any utility work needed.
4
Install Day
1-3 DAYS
Tarps down, work zone secured, install completed by certified crew.
5
Inspection
SCHEDULED
Township inspector signs off. We handle scheduling and any corrections.
6
Walkthrough
SAME DAY
Operating instructions, warranty registration, maintenance schedule handed off.
Live Estimate Tool

Plan Your Project

Configure your install and get a real-time ballpark estimate. Final pricing confirmed at site survey.

1 Project Type
2 Home Size
3 Tier
4 Add-ons
5 Timeline
ASAP (+15%) 2-3 weeks Flexible
// LIVE ESTIMATE
Your Project
$3,200
Range: $2,880 – $3,520
Equipment $2,200
Labor (est.) $800
Permits & Fees $200
Add-ons $0
Total Est. $3,200
// Final pricing confirmed at on-site survey
Authorized Dealer

Brands We Trust

Factory-trained on every brand we carry. Manufacturer warranties valid through us.

FACTORY AUTHORIZED
COMFORT SPECIALIST
PREMIER DEALER
FACTORY AUTHORIZED
CUSTOMER CARE DEALER
CERTIFIED COMFORT EXPERT
PRO INSTALLER
PRO INSTALLER
Featured Builds

Three Recent Installs

CASE #2024-187 · MONTCLAIR, NJ · 4 HOURS

75-Gallon High-Recovery Tank Install

Family of five was running out of hot water during morning rush. We pulled their aging 50-gallon tank and installed a 75-gallon Bradford White high-recovery model with new gas connector, expansion tank, and seismic strapping. Job done in a single afternoon.

$2,180
Total Project
75 GAL
Tank Capacity
12 YR
Tank Warranty
"Showed up at 9 AM, old unit was out by 11. New 75-gallon was tested, hot, and the basement was cleaner than they found it before lunch. Permit and inspection scheduled for us. Hot showers all around that night."
— Jennifer M., Montclair
10yr
Workmanship
Our installation craft, guaranteed for a decade.
100%
Permitted
Every install pulled, filed, and inspected.
48hr
Quote Turnaround
Engineered, itemized proposals in two days.
$0
In-House Financing
0% APR for 18 months on qualified projects.
What Customers Say

Real Reviews, Real Installs

★★★★★
"They installed a complete Mitsubishi heat pump system in three days. Crew showed up at 7AM sharp every day. House has never been more comfortable, and we got the federal tax credit handled by their office."
DR
David R.
Wayne · Heat Pump Install
★★★★★
"After three quotes, Rescue's was the most detailed by far — model numbers, labor hours, the works. No surprises. Our boiler was up and running before we lost a single day of heat."
PA
Patricia A.
Montclair · Boiler Replacement
★★★★★
"Replaced 60 feet of sewer line in our front yard. Used the trenchless method so the lawn was barely touched. Township inspector signed off same day. Could not be happier."
MK
Michael K.
Ridgewood · Sewer Line
★★★★★
"Whole-house repipe in a 1920s home. They protected every floor and wall, replaced 80-year-old galvanized with PEX, and the water pressure throughout the house is incredible now."
SL
Sarah L.
Glen Ridge · Whole Repipe
★★★★★
"Tank replacement was done before lunch. The crew explained every step, registered the warranty for us, and even strapped the unit for code. Zero hassle."
RB
Robert B.
Clifton · Tank WH
★★★★★
"Sump pump system with battery backup saved our basement during the last big storm. The smart alert pinged my phone before I even noticed the rain. Best money we have spent on the house."
EH
Elena H.
Paterson · Sump System
Common Questions

Install FAQ

Most water heater swaps take 4-6 hours with same-day hot water restored. Tank replacements rarely require gas line modifications. AC and furnace replacements are typically 1 day each. Boilers and full HVAC retrofits range 1-3 days. Sewer line and repipe jobs depend on length and access — your site survey gives you a precise timeline.
Yes — every install. We file all permit paperwork with your township, schedule inspector visits, and address any corrections needed. The cost is included in your quote. You receive copies of all signed-off permits at project handoff.
We offer 0% APR for 18 months on qualified projects through our financing partners, plus longer-term plans up to 10 years. Federal tax credits, utility rebates, and manufacturer rebates are coordinated by our office — we file the paperwork on your behalf.
Our 10-year workmanship warranty covers any issue caused by our installation. Equipment is covered by manufacturer warranties — typically 6-12 years for tanks, 10 years for compressors and heat exchangers, 50 years for piping. We register every warranty for you and keep digital copies on file.
Yes. Old equipment removal and proper disposal are included in standard install pricing. Refrigerants are recovered per EPA regulations, scrap metal is recycled, and the work area is cleaned and tarped throughout the project.
Yes. If your water heater, boiler, or furnace fails, we can typically install a replacement within 24-48 hours during business hours. Emergency installs carry a small expedite fee. Call our 24/7 line and we will coordinate everything from quote to install on a tight timeline.

Build It Right.
Build It Once.

Free site survey, engineered quote in 48 hours, install scheduled around your life. Master license #PL-042198.

📞 (866) 737-2830
Coverage check · 47 NJ towns
Are you in our service area?
Type your ZIP — we'll show your nearest dispatch hub and average response time.
N S W E
Coords40.92, -74.17
Zoom1.0×
FPS60
Trucks Visible22
47towns
Service Area
Across Passaic, Bergen, Essex, and Morris counties — covering 1.2 million households.
38min
Average Response
From dispatch to on-site for emergency calls in Tier 1 zones, measured over the last 90 days.
22/24
Trucks On Duty
Each truck is fully stocked for plumbing, HVAC, and drain work — no waiting for parts.
99.4%
SLA Uptime
Tier 1 contracts met or beat their guaranteed response window in 99.4% of cases this year.

All 47 covered towns

About Rescue · Since 2008

The crew
behind the
red trucks.

We're a Paterson-based plumbing and HVAC company built around one idea: when something fails, you need someone who shows up fast, knows what they're doing, and doesn't make you regret the call. Eighteen years, 24 trucks, and over 84,000 jobs later, we still operate by that rule.

18yr
In Business
84k+
Jobs Completed
38crew
Licensed Techs
Company File FILE: RESCUE-001
Rescue Plumbing & HVAC Services
Northern New Jersey · Family-owned
Founded March 2008
HQ Paterson, NJ
License #PL-042198
Insurance $2M / $4M
Counties Passaic · Bergen · Essex · Morris
Status Active 24/7
Crew Size 38 techs · 24 trucks
Avg Response 38 minutes
84,000+ Jobs Completed
22/24 Trucks On Duty
47 Towns Covered
38min Avg Response
4.9★ Customer Rating
18yr In Business
84,000+ Jobs Completed
22/24 Trucks On Duty
47 Towns Covered
38min Avg Response
4.9★ Customer Rating
18yr In Business
// 01 The Origin

Started in a garage in Paterson.

We never set out to be the biggest. We set out to be the one you'd call again.
— Tony Marchetti, Founder

In March 2008, Tony Marchetti was working out of a single Ford F-250 with a hand-painted "Rescue" decal on the side panel. He'd left a 14-year run as a master plumber at a big regional outfit because he was tired of how rushed the work felt — too many calls, too little time, too much "good enough."

The first six months were rough. Tony took every call himself. He answered the phone at 2am. He drove to Wayne, Clifton, Hackensack — wherever someone was standing in their basement watching water rise. Word got around, slowly: he showed up, he didn't oversell, and he stood behind the work.

By 2011 he'd hired his first apprentice — Marcus Reyes, who's still here, now a master tech running the East Orange route. By 2015 there were eight trucks. By 2020, when most service businesses were getting hammered, we were adding shifts because the boilers and pipes don't care about lockdowns.

Today there are 38 of us across 24 trucks, dispatched from four hubs across Northern New Jersey. We do plumbing, HVAC, drain cleaning, commercial maintenance, and full installations. The model hasn't changed. Show up fast. Diagnose honestly. Charge fairly. Stand behind the work.

// 02 Eighteen years on the road

The milestones

— Founding
One truck, one founder
Tony Marchetti starts Rescue with a single Ford F-250 working out of his garage on East 33rd in Paterson.
2008
2011
— First Hire
Marcus Reyes joins as apprentice
Today, Marcus is our senior master tech running the East Orange route. Still hasn't taken a sick day.
— Hub Opens
Hackensack dispatch hub
Second hub opens in Bergen County — cuts average response time across Bergen by 22 minutes overnight.
2014
2017
— Fleet Milestone
Tenth truck on the road
Custom-fitted Ram ProMaster joins the fleet, marking ten active service vehicles across Passaic and Bergen.
— Expansion
HVAC division launches
Two new master HVAC techs and a dedicated install crew bring full-system heating and cooling under one roof.
2019
2020
— Pandemic
Essential ops, no layoffs
When most service businesses scaled back, we added a third overnight shift. Pipes don't care about lockdowns.
— Operations
Newark and Morristown hubs
Coverage expands into Essex and Morris counties. Average response time across the territory drops to 41 minutes.
2022
2024
— Recognition
Best of NJ Service Award
Awarded "Best Plumbing & HVAC Service" by NJ Home & Trade Magazine, two years running. Also: 84,000+ jobs completed.
— Today
38 techs · 24 trucks · 47 towns
Live dispatch across four counties, fully stocked trucks, 38-minute average response. Same crew. Same mission.
2026
// 03 The team you're calling

Meet the crew.

Every tech is licensed, drug-tested, and background-checked. Most have been here over 5 years. They know the buildings, the boilers, the building codes — and the people they're working for.

CREW · 01
Founder · Master Plumber
Tony Marchetti
Started Rescue with one truck in 2008. Still answers the phone.
EXP 32 yr LIC #PL-042198
CREW · 02
Senior Master Tech
Marcus Reyes
Runs the East Orange route. Hasn't taken a sick day in 14 years.
EXP 15 yr LIC Master
CREW · 03
Dispatch Lead
Diane Walsh
Coordinates 22 trucks, fields 200+ calls a day. Knows every street.
EXP 9 yr HUB Paterson
CREW · 04
R.
Lead HVAC Technician
Eli Kowalski
EPA-certified, NATE-certified. The guy you want when the boiler dies in February.
EXP 11 yr CERT NATE
CREW · 05
RESCUE
Drain & Hydro-Jet Specialist
Jamal Carter
Camera scopes, hydro-jets, and 4 a.m. emergency clogs. Calmest tech on the crew.
EXP 8 yr HUB Newark
CREW · 06
Senior Install Tech
Nina Petrova
Leads new-system installs. Worked on the Montclair tank job featured in our showcase.
EXP 7 yr LIC Journey
// 04 Inside the operation

The Haledon HQ

A 12,400 sq-ft facility on East 33rd Street — dispatch, fleet bay, parts inventory, training, and where the calls land 24/7. Click any room to take a closer look.

N 20 FT DISPATCH // 01 LIVE FLEET BAY // 02 T-101 T-103 T-105 T-107 T-109 T-111 ⇧ ROLL-UP DOORS ⇧ PARTS // 03 TRAINING ROOM // 04 OFFICE // 05 BREAK ROOM // 06 ⌐ COUNTER ¬ WASH BAY · TOOL CRIB // 07 MAIN ENTRY
Currently Viewing
Dispatch
Live ops floor — 24/7 call coverage
Where every call lands. Three dispatchers cover the floor in rotating 8-hour shifts. The board behind them shows every truck's live position and current job. Diane Walsh runs the day shift.
3Dispatchers
200+Calls / Day
// 05 The fleet

24 trucks. Always stocked.

Every truck is a rolling parts warehouse — 2,400+ SKUs, custom-fitted shelving, and a dedicated stockout protocol. We don't drive back to the shop mid-job. We finish.

FLEET · CLASS B Hydro-Jet Truck
Isuzu NPR Box
HYDRO-JET
3units
4000PSI
FLEET · CLASS C HVAC Install Rig
Ram ProMaster
HVAC INSTALL
2units
1.5Tlift
FLEET · CLASS D Supervisor Vehicle
Ford F-150 4x4
1unit
4WD
// 06 Licensed. Bonded. Insured.

Credentials and certifications

Every certification matters. Every license is current. Every tech is covered. We keep records on file and you can ask to see any of them — anytime.

NJ MASTER
NJ Master Plumber
NJ Division of Consumer Affairs
License #PL-042198
EPA 608+609
EPA 608 + 609
Universal Refrigerant Cert
All HVAC techs certified
NATE CERTIFIED
NATE Certified HVAC
North American Technician Excellence
12 active techs
BBB A+
Better Business Bureau
Accredited A+ since 2011
15-year clean record
OSHA 10/30
OSHA 10 + 30
Occupational Safety
All field crew
BACK FLOW
Backflow Prevention
NJ Cert. #BFP-7821
Annual recertification
$2M /$4M
Liability Insurance
$2M per occurrence
Workers' comp full coverage
UA UNION
UA Local 24 Member
United Association
Apprenticeship training
// 07 What customers actually say

The testimonials wall

★★★★★ 4.9 / 5 · 1,847 reviews · Last 24 months
★★★★★
Marcus came out for a slow drain that turned out to be a collapsed line. Showed me everything on the camera scope, walked through three options at three price points, and didn't try to upsell. Picked the middle one — done in a day, total bill matched the estimate exactly.
DM
David M.
East Orange
Yelp
★★★★★
Replaced our 12-year-old water heater. Nina and her crew were on time, clean, and polite. They even hauled the old tank out without me asking. Bradford White unit is humming.
LH
Linda H.
Montclair
Google
★★★★★
We've used Rescue for our restaurant in Hackensack for 4 years now. Quarterly maintenance, zero surprises, always show up when they say they will. The commercial contract has paid for itself in headache prevention alone.
RP
Roberto P.
Hackensack · Restaurant
Direct
★★★★★
Honest pricing. Showed up early. Wore booties. Cleaned up. Explained everything. I don't know what else you want from a plumber.
AT
Amanda T.
Paramus
Yelp
★★★★★
Found a leak above our kitchen ceiling. Jamal scoped it, identified a tiny pinhole in the supply line, fixed it in an hour. Could have charged me for ripping out half the ceiling. Didn't. Trustworthy crew.
PG
Priya G.
Fort Lee
Google
★★★★★
Big commercial install for our office park in Parsippany. Six rooftop units, full system upgrade. They worked weekends so we wouldn't lose tenant productivity. Project came in $4,200 under budget.
MC
Michael C.
Parsippany · Property Mgmt
Direct
★★★★★
Annual boiler service contract is the best $400 I spend each year. They catch issues before they become emergencies. Worth every penny.
RW
Rachel W.
Englewood
Google
★★★★★
Plumbing inspection for a home we were buying. Found three issues the previous inspection missed and saved us $11k in negotiated repairs. The report was clear, photographed, and easy to share with our realtor.
SC
Steven C.
Teaneck
Yelp
★★★★★
Showed up on Christmas Eve when our heat went out and the kids' grandparents were due in two hours. They had us back up in 45 minutes. Asked them what we owed for the holiday call — same as a regular call. Class act.
CB
Carla B.
West Orange
Direct
// 08 Beyond the trucks

What we do in our community.

NJ raised us. The crew lives here. Most went to school here. We try to give back in concrete ways — pipes, parts, time, and the occasional free water heater.

Free Service Program
Heat for the elderly
Every winter, we donate up to 12 emergency heating service calls to NJ residents 70+ on fixed incomes. Coordinated through Passaic County senior services. Started in 2014.
112households served
12 yrsrunning
Apprenticeship
Eastside Trade Mentoring
Paid apprenticeships and shadow days for students at Eastside High School in Paterson. Six full-time crew members started here. Plus monthly site visits with shop class.
6hires from program
40+shadows / yr
RESCUE → DEPLOYED
Disaster Response
Hurricane Ida response
After Ida flooded much of NJ in 2021, we suspended billing for residential pump-outs and emergency repairs in the hardest-hit zip codes for 14 days. Worked alongside Red Cross and county emergency teams.
340homes pumped
$0billed to residents
2024
Recognition
Best of NJ Service Award
Awarded "Best Plumbing & HVAC Service" by NJ Home & Trade Magazine in 2023 and 2024. Voted by readers, no entry fees, no pay-to-play.
2xwinner
2024most recent
Sustainability
100 trees per 1,000 jobs
For every 1,000 jobs we close, we plant 100 trees through the NJ Tree Foundation. To date that's 8,400+ trees, mostly in Paterson and Newark urban canopy projects.
8,400+trees planted
2018started
VET
Veteran Discount
10% off, every job, forever
Standing 10% discount for veterans and active service members on every service call, every install, every contract. No paperwork beyond your DD-214 or active ID.
2,140+vets served
$184kdiscounted to date
Ready when you are

One call. One crew.
One honest fix.

Whether it's a 2 a.m. burst pipe or a planned heating-system upgrade — we're built to show up, do the work, and leave you better than we found you.